Located in Ormond Beach, Florida we provide reliable Managed IT Services for businesses throughout the United States. For businesses who are sick of tech disruptions and short-term solutions, MPower is your one-stop-shop for getting your IT right.
Free Consultation Get Remote SupportWe offer business continuity solutions that can rescue businesses and get them back online within minutes of any of these disasters: Failures of hardware, software, systems or data centers, business halting natural disasters, unintentional human error or malicious insiders.
Exchange Online helps protect your information with advanced capabilities. Anti-malware and anti-spam filtering protects mailboxes. Data loss prevention capabilities prevent users from mistakenly sending sensitive information to unauthorized people. Globally redundant servers, premier disaster recovery capabilities, and a team of security experts monitoring Exchange Online around the clock safeguards your data. And with a guaranteed 99.9% uptime, financially-backed service level agreement, you can count on your email always being up and running.
Remotely monitor desktops, laptops, and servers across operating systems and platforms. This includes: Alerts and performance checks, security monitoring, Windows, Mac, and Linux compatibility, network performance monitoring, virtual machine monitoring, automation and bulk actions.
We are your dedicated cloud hosting service experts. You need to evolve and innovate to be successful. But the cloud is as complex as it is powerful. Our experts are certified in all the leading cloud technologies — so you don’t have to be.
For an easily budgeted, small, fixed monthly fee — a mere fraction of the cost of hiring a technician — we’ll take away the worry, frustration and considerable cost of managing your IT environment.
Our managed IT services solution keeps watch over your systems 24/7, and we step in the moment we discover anything amiss. In most instances, you won’t know there was ever an issue. This proactive approach to IT maintenance keeps small problems from becoming big … and expensive!
Our three step solution provides a proactive and reliable approach to IT maintenance
We utilize active-yet-unobtrusive software to track and analyze your server activity around the clock. When a system or function fails to work properly, an alert is generated and our team will immediately investigate the issue. Once we’ve identified the problem, we’ll take steps to fix it — remotely at first, and we’ll escalate our response as necessary.
Our preventive maintenance service for desktops proactively and regimentally monitors and addresses common problems experienced by desktop users. Whether it’s viruses, spyware issues or installing patches, we handle it all — quietly and in the background while your employees remain productive..
How healthy is your overall network? On a regular basis, we’ll generate reports on the state of your systems, letting you know of any potential problems that fall outside safe parameters of our managed IT services. With these comprehensive assessments, you’ll always have the best information for choosing your most effective options. What’s more, we continually build intelligence into our remote monitoring software by documenting the resolution to thousands of issues and incorporating them back into our software. And our expert technicians work around the clock to ensure your systems not only remain healthy, but also optimized for performance. Rest assured, our team is equipped to handle even the most complex and difficult problems.
“We needed external support for our IT infrastructure both to reduce our internal IT workload, and to ensure our equipment, software and security are kept up to date with the ever changing landscape of opportunity and security threats. We had already worked with Document Technologies for years for our network printers, so finding out that they also offer network services ranging from new equipment to 24×7 network monitoring as well as backups and great Helpdesk service was a wonderful surprise. Not only did they get our new server and back-up system in place, they even helped us get a new remote office location set up and connected.”
Laurie Billups | Employer Benefit Underwriters, Inc.
